Texas Home, Auto & Flood Insurance

Best experience in acquiring insurance I have ever had. Ruby was great to work with and extremely well informed. Be glad to refer Henrich in the future.

-Neil Rucker

Ruby is the best agent I have ever worked with in getting home insurance! I needed options fast after cancelled by Allstate, providing sub-par customer service. Ruby gave me 3 from different companies, explaining in detail the underwriting criteria for each plan. She also clarified the difference between a policy...

-Dianna Archer

I want to take a moment to sincerely thank Shannon Boll for her outstanding help in expediting our homeowner insurance policy. She made the entire transition smooth and seamless. Thanks to her prompt follow-up and attention to detail, I was able to complete the process before our previous policy renewed,...

-Richard D Gutierrez

Shannon was so easy to work with. Very attentive. Easiest process ever!

-Susan Durgapersad

I had the pleasure of having Shannon finding mre the best option for my insurance needs. Not only was she courteous, patient, diligent in her quest to help me, she is a true professional, following up with me to ensure my receipt of the product, as well as my satisfaction....

-Barbara Booker

My son Tarl introduced us . All of the interaction with Shannon was very pleasant as she followed up quickly and did all she said she would . Thank you Shannon !

-G. Wayne Anderson

Shannon has worked diligently to insure our house and autos, saving us money while expanding our coverage. We couldn’t be happier!

-Angela Beyer

Ruby did an awesome job finding us new auto insurance at a lower premium than my previous provider. She was extremely responsive, knowledgeable and professional.

-Brian Stevens

I was referred to Heirich from a friend and the service I received was first class- i would highly recommend this company.

-Frank Turner

A friend had referred me to Shannon when my usual broker had been unable to provider easonable coverage rates. I was shocked and very surprised by Shannon's ability to find good coverage at reasonable rates. She is easy to work with, very professional, and communicates clearly. I'm very happy to...

-Anton Flecklin

the entire staff is always helpful and answers quickly and with lots of information!

-Dana Rust

Henrich Insurance Goup used to be my insurance broker years ago. Shannon Boll reached out to me to see if she could assist in comparing some auto and home insurance quotes. I was currently shocked at my new renewal premiums, and she just happened to reach out at just the...

-Birgitta Flynn

Shannon, with Heinrich Insurance Group in Webster has assisted me greatly with my home owner insurance coverage by searching for coverage in my income limits. I would like to thank you Shannon for the awesome job preformed. I will be posting your contact information on our neighborhood page as many...

-Karen Carter

Shannon Ball was wonderful ! She listened to what I needed and assisted me all the way !

-Janet Blaha

Shannon did an outstanding job finding me the best policy at an affordable price and in a timely manner. She was very easy to work with during the process as well. Thank you Shannon.

-Reid McSwain

Shannon took the time to understand our needs and did her due diligence to fulfill the assignment. We were satisfied with the product she delivered. I recommend her highly!

-C. L. White

Ruby was extremely prompt, helpful and professional with my insurance needs.

-D. Okerlund

Shannon Boll gave us excellent Homeowners Insurance service. She is very efficient, knowledgeable and her response to question is detailed and timely.

-Adelaide Klein

Ruby goes above and beyond to help her clients. Her communication skills surpass any agent I have had previously. She answered all my questions and explained everything thoroughly! I highly recommend this company.

-Darlene Faires

Ruby is the sweetest, most friendly agent I have ever dealt with. I got a great quote, and now a new policy. Thank you Ruby for helping me save some money and being fast and efficient!

-Thomas ONeill

I've been with HIG for years and it never ceases to amaze me how good of customer service they give, Shannon Boll is fantastic. If you get lucky even to work with Shannon she is total and consummate professional.

-Dennis Cowley

We really appreciate Shannon Boles' help in getting us set up with new home and auto policies this year. Our previous carrier went up 50% on the home policy and almost 25% on auto policy. Even though I know it is a challenging environment at this point in time, Shannon...

-Jim Edwards

Ruby has been exceptional from my first contact with her until completing the fulfillment of my insurance needs! She is awesome!

-Jim McCarley

Ruby was an outstanding agent to work with. I admired her promptness in finding me a great policy, her patience in answering all my questions, and her help in guiding me through the process flawlessly. I definitely would recommend her to all my family and friends.

-Regina OHara

Shannon was fantastic to work with. She explained everything and was quick in responding to our correspondences and questions. She was always pleasant and worked to help us in our Homeowners Insurance needs. Thank you Shannon!

-Robert and Patricia Ingram

My dad found this company then he died 12-25-2018 my mom had to learn so much cuz dad took care of us She does not like Technology Ruby is the BEST!!!! Please give her a Huge raise , mom wanted me to add that

-Luke Garver

Ruby is very easy to reach, always prompt in her reply's and very professional.

-Tina O’Dell

Staff and service are excellent!

-Dana Elliott

I have been in the customer service industry for 35 years. Service is extremely important to me. Shannon was amazing!! Shannon was very professional and responded to all of my questions a timely manner. We ended up with the best solution for me. I highly recommend.

-Chris Geren

Ruby Truong was such a helpful agent. She walked me through the entire process and answered all of my questions. She was very thorough and completed the process in a very timely manner.

-Crystal Reaves

I worked with Ruby and she was excellent..

-David Culley

Shannon was awesome to work with. I was undecided about what I wanted and she took the time to price out all my options. I have been using HIG for years and will continue for years to come.

-Rene Ray

Shannon was amazing to work with! She’s very knowledgeable and answered all my concerns. It’s not easy to get quotes on El Lago but she got it done. Thank you!

-Jennifer Conley

I have used HIG for many years and always had great service and competitive pricing. Thanks Michele

-Chris Lally

Janette has been my agent for a long time! She has continued to give me excellent service on all of my policies, and always eager to keep my rates as low as possible. She is wonderful to have as my "go to agent" on insurance. Thanks so much!

-Sally Whittington

Michele did a great job getting me a better rate on my auto insurance I have been with Heinrich Insurance for almost 8 years now and they have always done a great job keeping me insured!

-Maria Arnold

Shannon Boll was great and helped me every step of the way!

-Ethan Crocker

I’m paying almost $100k, annually, for my commercial policy with HIG just to stay with Ruby and have her handle my policy. That should tell you how valuable this agent is to work with.

-Robin

Michelle was very helpful and prompt in finding me a better rate auto policy than I was paying.

-Robert Boettger

Very friendly and efficient

-Deirdre Hedrick

Absolutely Fabulous!! Quick response, great prices, very helpful! Janette is the best :)

-KAREN WITKOWSKI

Janette found me the best price for my auto insurance! Process was stress-free and easy.

-Elijah Farina

Shannon was very helpful and prompt at getting me a better rate then what I was paying.

-Joseph Keeler

I have been a client of HIG for several years. All the people (Shannon, Ruby, Michelle, and Erika) I've dealt with are very professional and take the time to review coverage options. Highly recommend this agency.

-Robert C

We requested a quote for car insurance and Shannon responded very quickly. She provided us a quote that was a great savings for us and assisted us through the process of changing over. I had several questions and she was always prompt and professional with her responses. We truly had...

-Charles Keith

Worked with Michelle and was very pleased with the experience. Consistent, prompt follow ups but not pushy. HIG ended up having the right policy for my needs. Very happy in the end

-Robert

Shannon is amazing, she keeps us up to date on all our policies and provides great service

-audrey douglas

Erica Bederka and Janette Cisneros at the Clear Lake location are amazing! They are both super helpful, efficient and quick to action when support is needed! Highly recommend them and their services!

-Danielle Smith

Janette helped me review different quotes and showed me what to look for in those numbers. Her knowledge helped me make a good final decision and I appreciate that expertise!

-Teresa Johnson

I really appreciated Janette's help with renewing our home and auto policies. She was very professional and helped to guide me through the process. Janette was wonderful to work with!

-Rhonda Hargrove

Shannon did a very good job converting my policies back to HIG. Should have never left. Service is great!

-Dan W Berryhill

Shannon Boll was fantastic in putting together a new insurance package for us (both home and auto) after our rates elsewhere would have increased dramatically. She adapted to several different changes along the way like a real pro, and never let it faze her. Couldn't be happier with the entire...

-RD

Michele gave us great service while renewing our insurance. She took time and effort to reseach various comapnies and helped us secure insurance with competing company with same coverage while saving money. Thanks Michele.

-Prakash N Desai

Shannon kept us up to date on her progress and was responsive to questions. Highly recommend her!

-Valerie Ryder

Shannon and Michele have been taking great care of us for years. They have saved us a tremendous amount on Home and Auto, while keeping us well insured! I highly recommend them.

-John Watson

After 21 years with the same insurance company, I decided to look at an alternative. I had the good fortune to connect with Shannon at Henrich Insurance Group. She was extremely responsive to my questions and helped me to secure a home and auto policy within a couple days of...

-Mike Creech

Very prompt and professional service

-Dawn E Clark-roach

Michelle is very helpful.

-Twee

HIG always goes above and beyond for their customers.

-Trevor Seidel

Shannon provided me excellent and effective service in changing my auto insurance.

-Richard Taylor

Shannon Boll was amazing and patient with us the entire process! Highly recommend her.

-Ariel

Michele patiently helped me with a few things I needed during my auto renewal process. On top of finding me a better price, I had a few other things to submit and she helped me through all of it. My emails were responded to almost immediately. Thanks, Michele!

-Nancy Dougherty

Jannette cisneros was so helpful. I was in a hurry to get a wind-storm insurance and she helped me throughout the process. She was very kind, answered all my questions and made the process very smooth. After purchasing the insurance I needed some changes and she even when an extra...

-Sara

Janette Cisneros is the Bomb.com!

-Renée Martinez

Shannon Boll has been extremely helpful on getting my new homeowners policy for my new home.

-Philip Hall

Ruby is very responsive and helpful. She answers so quickly that I feel like there is a hotline...

-Melinda Mcgouldrick

Ruby ,is the best !! she gets it done . Anything I have needed with my insurance, she has taken care of . She make sure I understand , my policy and if I don’t understand She explain it to me . Ruby ,I just cannot sing her praises enough....

-Karyn Rose

Shannon is my agent with HIG and I cannot say enough good things about her. She is quick, efficient, thorough, has lowered our car payment by $100 a month, has navigated all our first time home owner questions/concerns and always responds in a timely manner. I feel very confident and...

-Emily Gallardo

Ruby Truong, Henrich Insurance Group, Service Agent Commercial Lines Agent I would like to thank Ms. Ruby Truong for her diligence in always quickly completing insurance claim information that is requested usually at the last minute. Her expertise has let me know that I am in good hands with the...

-Regina Lynn Pickett

I am beyond pleased with the service I received from Janette and all other staff encountered at Heinrich! She's friendly and professional! Highly recommended!

-Erica Nerbonne

Janette has been helpful both times I’ve called for insurance quotes. She worked quickly and answered my questions right away. She is just the right combo of friendly and efficient.

-Teri McGiffert

Henrich Insurance has handled my properties for years and I appreciate the personal responsiveness to general questions as well as rate quotes for potential investment properties. Janette helped me again this time evaluate a different strategy for a new type of property to make sure I have the right coverage...

-Jennifer Findley

Wonderful customer service and extremely easy to work with. Always quick to respond to my questions/concerns.

-Morgan Eustice

Shannon was very helpful and answered all my questions in a timely manner.

-Hong Le

I just finished signing up with Heinrich Insurance Group for my auto and homeowner policies. I had the pleasure of working with Shannon Boll and as a result she saved me over $2,500 yearly. She was so easy to reach and so responsive. All my questions were answered quickly and...

-Linda Fisher

Shannon came highly recommended to us by a Friend and she delivered without any issues. Always available by phone and email. She is courteous, professional and super easy to work with. I had home quote and docs prepared in No time. Thanks HIG and Shannon.

-Rafa

Ruby has been very professional and helpful with the requests and policy changes I have needed. Always appreciate great service. Five Stars!!!

-Guy Feemster

Thanks for the great job you did with my home insurance this year. You found the best price and when my trees needed to be trimmed you helped me working to get my trees trimmed . Thanks for all your help. Lp O

-Clara B Perry

Jannette Cisneros is a gem. She has made the process of switching to HIG a dream. She is always prompt and helpful in her responses, explaining things clearly in a straight-forward manner. She is a real pro!

-Elisa Medina O’Neal

Shannon was very helpfull and answer all the questions that we have and she is a very nice person

-Martha Gebhart

Shannon had to answer more than a couple questions for us and did so effectively. So thanks for the flood policy completion.

-Charles Hunsucker

I have very pleasant experience working with Janette Cisneros at HIG on my insurance needs. She was very helpful, gave me the best bids out of several insurance agencies I've worked with. Very pleasant and quick turnarounds. She replied to my requests at no time and very professional. I would...

-Nhung Tran

I was in need of homeowners and flood insurance for my 86 year old parents. Not living in Houston made this task more difficult, until I met Janette Cisneros at Henrich Insurance Group. Janette made everything so easy. She found the best provider, explained the coverages, rates, discounts and many...

-Gary Tollerene

Shannon is extremely professional and a pleasure to work with. She has a very cheerful personality.

-Heather Dusek

I was very pleased with Ms Janette she was patient with me and took her time answering & explaining all of my questions. She was a great help to me .

-Reyna RIVERA

Best insurance company I've ever been with. Always helpful and product knowledgeable. Shannon and Ruby helped set me up with Auto insurance when I bought a new truck yesterday. Seamless and quick adding one vehicle for another. Just moved my flood policy through HIG. ALL of my insurance needs are...

-Troy Stockdale

Ruby is a star and I would never take my business elsewhere because of the amazing service she provides. She recently helped me organize the insurance for a new car purchase, move my renters insurance to a new city and then called to offer me a lower rate she had...

-Sheila Pogue

Shannon was very knowledgeable, helpful and responsive. We had a tight timeline, and she worked with us to get our Insurance needs taken care of!

-Amanda Kleckley

We recently purchased a new vehicle and during the insurance setup Ruby discovered just how much we were paying for car insurance. She took it upon herself to shop for a better deal and found one that has saved us thousands per year. This was fantastic. Ruby has been so...

-Mark Tomasek

Ruby always does a great job taking care of my insurance needs. She makes sure that the companies that insure me and the policies meet my needs and provide the best coverage for my situation. Just this year she has gone out of her way to review all the options...

-Richard Larson

I reached out to Shannon about getting an auto policy for a new car after getting a renter’s insurance policy through her last year. I was looking for a policy that had OEM glass coverage; she talked with different insurers to determine the details of the glass coverage and provided...

-Sergiy

Shannon was quick to answer all of my questions and was a pleasure to work with! She also found me much better rates than I had previously.

-Amber Biddinger

I have been with Henrich Insurance Group for nearly 10 years, There excellent customer service and response times are the reasons I continue to use them as my Provider.

-Lee

Ruby is great, she is fast and proficient, accurate and has a great personality. I think Ruby always works with me to resolve any problem and it seems to always be in my best interest. Your organization is lucky to have her,

-David Wortham

Ruby Truong has been an excellent service agent for us since switching to HIG. Exemplary!

-Armando Sanchez

Ruby is a true asset to Henrich Insurance. Every time I contact her with a question or issue, she responds quickly and accurately. She is very adept with the insurance industry. Thank you Ruby!

-Franz Klein

Shannon Boll was our agent and she was absolutely wonderful. She answered any and all questions and made, what could be a stressful experience for first time home owners, easy and pain free. We called to numerous companies, over 10 different ones, to compare quotes and HIG and Shannon stood...

-Emily R Gallardo

So thankful that we were connected to Shannon Boll when we had to purchase home insurance last year. Since working with her we have recently also acquired auto insurance through this company. Very satisfied with their customer service and the awesome discounts they have been able to help us get....

-Whitney Woodward

Shannon is always very professional and a pleasure to conduct my insurance needs. Thorough ,friendly service. I am proud to do business with her and your company.

-David Guerra

Always great friendly and helpful service

-David A. Guerra

Shannon was very professional and thorough. She was able to answer most of my questions.

-Shahed Ahmed

A special thank you to Ruby, she is always friendly and more thank helpful every time I call on her.

-Barbara Christian

Excellent service. My agent went the extra mile for me when I really needed it. I am so grateful.

-Anne Rose

Shannon was great to work with. Always very quick at responding and willing to help! She made it very simple for me! Thank you!

-Rita rezk

We have been with Henrich Insurance Group since 2009 and have always received excellent service. Everyone I've ever spoken with was courteous, knowledgeable and efficient. I've never had any problems with changes to my policies, they happen immediately, which is a big time and money saver. Ruby Truong assisted me...

-Shelia N.

Shannon Bell was quick to communicate and answer our questions. She also made adjustment to our needs to best fit our budget.

-Sherryl Hyde

Shannon is good to work with. I just got all my policies with them. She worked with me and got me answers to all my questions. I hope the level of service I got from her is the standard for HIG and not an exception. Shannon did good though. Thank...

-Ebrahim M Jaffer

As always the service was terrific!

-Mary Angela Leal

Ruby was extremely helpful today, not only taking my payment, but also fixing the spelling on my name and the incorrect client ID#. She was very patient with me, and worked enthusiastically with me.

-Ronald/Sandra Wiehle

Shannon Boll was so wonderful to do business with. Very professional and down to earth, and took care of us every step of the way!

-Thomas Gregory

Shannon of Henrich Ins. Group provided my wife and I with outstanding, expedient service for both our home and auto insurance! She is extremely friendly and hardworking, several times working long hours to get a rushed and complicated situation done! Thanks again, Shannon!

-Ken Younf

HIG consistently addresses my questions and needs in a timely manner and they are very easy to reach. Many thanks to Ruby for her help most recently.

-Joseph Lowe

Shannon was great in helping us with insurance for our new home!!! Thank you so much!!!

-Linda Liescheski

As always, Ruby took care of my insurance needs. Thanks, Sid

-Sid Ellis

Ruby with HIG has been helping me for several years now. Highly commend her for responsive help. She gets the job done!

-phillip hernandez

Henrich Insurance has been taking care of my Homeowners Insurance for about 10 years. They watch my cost and coverage. The staff is great. Ruby Thruong is very friendly, efficient and follows through on handling any problems. I couldn't be more satisfied. I would highly recommend them.

-JoAnn Wilson

Ruby doesn't tell you what you want to hear; she tells you what you NEED to know. Very direct, straight to the point, honest, and definitely funny (which makes insurance fun instead of boring when we all hate the subject to begin with). I am happy to have Ruby handle...

-Iguanas Ranas Cantina

Trudy Maes was a dream to work with. My fiancé and I are first time home buyers and to be honest we’re completely clueless when it came to home insurance. Not only did Trudy make us feel at ease but also gave us the tools to make smart decisions on...

-Keely Bertsch

Shannon has been exceptional with all my insuramce needs. She is timely, proficient and saves me the most money. I can always count on her to get the best rates, fast.

-Haley Berg

Cindy was super - helped us get a competitive rate for our auto policy. Great customer service!

-Tracy Klein

I would like to take this opportunity to that Shannon Boll and Henrich Insurance Group for their outstanding customer service in helping us through our insurance needs and decisions. Shannon was very polite and went above and beyond to ensure excellent customer service. She worked diligently and answered any questions...

-D. Etzel

Shannon was great really went the extra mile to get my policies written in ONE DAY!

-Sandra nichols

I was in a bind because the previous company I had raised their rates on me by nearly 3x... I searched around and found this group. I originally spoke with Janette with a quote and then also worked with Ruby to finalize that quote into a policy. I have to...

-Ben Waxman

Ruby, you have been very helpful and provided me with valuable guidance during all of our conversations. Thank you. Keep up the great work.

-Prakash Desai

Ruby was very pleasant and helpful.

-Thomas Williams

Ms. Truong has provided me with an Excellent Customer Service every time that I call and she talks to me! Great Job!

-Maria V Salazar

Trudy Maes was so patient with me as we worked on getting my homeowners and auto insurance all set up through Henrich. She was knowledgeable and very professional. A big plus was she found me a reasonably priced policy. It's great to have a friendly and efficient local agency now...

-Pat Booth

I don’t know about you, but homeowners insurance makes my head hurt. Trying to decipher insurance jargon, which policy best suits my needs, am I getting a fair premium....Shannon Boll is professional, knowledge and patient. I would do business with her again in a heartbeat.

-LNS

Shannon did a fantastic job assisting me with all my insurance needs with Henrich, Thank You...God Bless

-dale Simmmons

Shannon is amazing---she responds to my calls or e-mails immediately! Such a pleasure doing business with them!!

-Dana Jastal

Outstanding Customer Service. Got a quote the same day, Price Very Reasonable. Shannon really got the job done for me!

-Joni Haines

I have been a customer of Henrich insurance for many years. Back in February of 2019, in an effort to save some money, we switched to another insurance company. LESSON LEARNED. Shortly after the switch, we realized that the customer service provided by Henrich is second-to-none. Janette Cisneros, in particular,...

-Stephanie Wisdom

Have been a customer for several years. You have a gem in Janette Cisneros. She is an asset to your company. She has not only handled my needs but has gone over and above any other agent in my entire experience. Thank you for everything you have done for my...

-Annette Muff-Conover

Trudy was informative and very responsive. Great experience

-Jim Baker

Trudy was so efficient. She took care of getting quotes on homeowners, flood and auto insurance for us. We are moving to Texas from Kansas City. Trudy made the insurance go very smoothly. Very professional.

-Kathleen Steward

I was referred to Henrich Ins. Group by two neighbors...I cannot thank them enough for sending me to Henrich and in particular Trudy Maes! She was very helpful, patient, energentic, personable and VERY knowledgeable, she know her stuff! Not only did she get me a policy that fits my needs...

-Mark A Liberato

I love working with the Henrich Team. Shannon especially has been so responsive, helpful and efficient and always offering the best rates. I'm extremely happy with their services.

-Sandy Keiser

I was refereed to HIG Henrich Insurance Group via my cousin. Contacted Shannon, and she is absolutely easy to work with. great deals right away. I even tried to see if other providers might match the rates she gave me but it appears that i was given the absolute best....

-Rewis Sawires

HIG literally saved me thousands of dollars on home insurance. I was resigned to stick with my old provider, but Trudy offered to run a quote for me and came up with comparable coverage at a much lower price. It was so fast and easy to set up.

-Paige Taylor

Excellent Service Agent-Ruby

-John Davis

Shanon was very polite, patience and answered all my questions. All information was sent promptly, she even offered to give me a reminder call to set policy up

-Jeannette Garza

Our experience with Shannon Boll was outstanding. She provided accurate and prompt information by telephone and email, enabling our in person meeting to be seamless. This young lady knows her business and how to treat customers. We were very happy with Shannon and the results.

-Ben and Rhonda Hargrove

Fast and competent service with complete information.

-teresa kumelski

I am a person of few words,I would like to say Trudy dotted all the i's and crossed all the t's. I am old school so it's good to see good customer service now day's.

-Michael Stalling

Janette has done an outstanding Job helping me with all of my insurance needs. She is very professional and polite thank you for always being so attentive to the customers needs.

-Michelle Munoz

Ruby handled my request quickly and professionally. She not only answered my question, but sent me and email with the info I needed. Great work! Thanks, Ruby!

-Sally Whittington

Shannon Boll is an angel and has assisted me with my insurance needs for years. She's very knowledgeable, friendly, and goes out of her way to help and provide me with the best coverage out there. She's the BEST!!

-Sylvia Gonzalez

Ruby was very helpful and pleasant to speak with over the phone. Got my bill paid without delay. Thanks!

-Helen Casey

Marisa was very professional yet friendly and open about all of the policy details. She is a valuable asset for HIG.

-Jack Spiers

Ruby was amazing! She addressed my concerns regarding my policy and 2/14/18 and she even followed up with me before the end of the day to let me know my issues was resolved. I called back on today (2/16) because I was trying to make my payment and she remembered...

-Nyree Johnson

My call was immediately answered, with no waiting. My information was quickly taken and a link was sent to my email in order to add a new vehicle to an existing account. In less than 5 minutes, that email arrived and it took me less than five minutes to complete....

-Lisa Lowe

Janette was very polite and helpful with getting my landlord policy started.

-Dolores Wood

Trudy was very helpful and saved me a lot from my 2017 home policy with another company so I rcently made the switch. She was fast efficient and responsive. I do cost comparisons and Heinrich w/ Trudy worked for me. I used Heinrich 2002-2015 and  then switched to another company....

-John Berner

Ruby was very helpful in helping me make my Flood insurance payment. I had attempted to do it myself with flood insurance carrier and was unable to. She handled it for me in a very professional way.

-Gail Lang

As years pass, HIG continues to earn every bit of our patronage. Not only do they continue to help keep our premiums low for home and auto, their customer service is ALWAYS on point. My most recent auto policy update handled by Ruby was fast and thorough as always. Previous...

-Michelle Lee

Amazing customer service! Mrs. Trudy and the entire staff at HIG are always looking out for you the customer to find the best rates an service for all polices . Prompt response to any questions & concerns you may have.

-Christie Foster

Thank you Marisa for helping me find the best insurance for my house, your knowledge and friendliness helps too.

-Karina Tejada

Always prompt and completed service. Agent~Ruby Truong

-John Davis

Shannon was SO AWESOME! My husband and I were shopping around for homeowners and possibly auto insurance. We are first time home buyers so the task was a daunting one. Shannon was very responsive and helpful. She answered all our questions and even helped us save a little money on...

-Amy Hansen

I have always had excellent service with this agency. I have been a customer for years and always utilize their website. I highly recommend this agency. I just requested replacement auto insurance cards and received them within an hour! Agent~Ruby Truong

-Cindy Suarez

Excellent service... always available for me. I have been with HIG for more than 7 years so far. Agent~Trudy Maes

-Hisham Almubaid

I was waiting since September for reimbursement on my claim and I sent an email to HIG. Ruby responded to my email and I received satisfaction on my claim within a couple of days. Agent: Ruby Truong

-Ron Huls

Trudy did an excellent job, very please with her service, will always use her. Thanks

-Marjory Robinson

Service is great, couldn't have asked for better. Service Agent: Ruby Truong

-Gerald Reeves

Marisa did a great job helping me shop around for new insurance. I love the personal touch of having a live person to talk to and that I feel cares about me and my family's needs.

-Pamela Schwarz

Service (Marisa) was great to get me what I needed for a new policy. thanks!

-Jaison Thomas

Saved me a ton of money. Fast response and very helpful. Great customer service!  - Agent, Marisa Voight assisted customer.

-Sarah Catching

Shannon was very professional an help me promptly will all my questions and concern, I was very please!

-Sonia Torres

I usually do not write reviews but the service that was provided to me by Trudy at HIG was beyond exceptional and outstanding. All of the staff at HIG are very professional and courteous. From the initial consultation to the very end, Trudy took her time to explain me all...

-Jay Patel

Janette- very helpful and patient

-Reysa Manible

Trudy was great. We met her at her office. She found a great rate for our home and auto insurance. She also explained everything and answered all of our questions. I couldn't have asked for a better agent. Thank you Trudy!

-Sang “Lance” Jung

Trudy did an excellent job of walking me through the transition to another home insurance company, and moving all my insurance under HIG. She spent allot of time ensuring that I understood everything and was happy with my choices. Thank you Trudy!!!

-Dan Berryhill

My agent was Shannon Boll. She was excellent. Very knowledgeable, and very easy to communicate with. I would definitely recommend her to anyone. I also got an awesome rate on auto insurance. All thanks to her.

-Anthony Cevallos

I want to give a shout out to Trudy who was so helpful in assisting me to get my Flood insurance policy. She was able to answer all my questions very patiently, and she made the process completely painless. Thanks Trudy for being a stand out employee at HIG!

-Debra Alons

Call them today.... you will save money on all insurance needs Shannon is very eager to help and excellent response to any email or text.. shes the best. Shannon is a 5 star ! excellent in response, assistance and quotes. saved me money! I highly recommend HIG.

-Linda Kujawa

My request for a quote on Homeowners & Auto insurance policy's was handled by Janette Cisneros. I had an excellent experience dealing with Janette. She listened carefully to what I wanted to insure, reviewed my existing policy's and provided me with a new set of policy's that met and in...

-Donald MacCormack

Shannon was highly recommended on the Nextdoor app. I can't agree more. She is awesome, efficient, knowledgeable and exceeded all my expectations.

-Melissa Adkins

I worked with Janette on getting home and car insurance and she was wonderful. She knew exactly what questions to ask and how to get quotes to me in a timely manner. She was very thorough and knowledgeable. I enjoyed working with her and very much trust her and HIG.

-Ashley Davis-Deniz

Trudy Maes has been my agent for over 3 years. She has always been very professional and looks out for my best interest. I really appreciate everything she has done for me!

-Kevin Nguyen

Thanks to Marisa for all her help! I'm very happy with how much money we saved and how easy the process was.

-Jill Dinkel

Shannon did a great job in finding us less expensive insurance, saving us $400 a year. We have used HIG for some years now and are very happy with the customer service.

-Amanda Ramos

Ruby helped me with my auto insurance needs today, and she was very helpful and everything went smoothly. I have been happy with HIG-Henrich Insurance Group since I started using them a few years ago and have never been disappointed. I would recommend this agency to others who need help...

-Shelia Noerr

The customer service I received from Shannon was great. I was not happy with the first quote and Shannon worked to save me around a $1000.00/yr. Thank you for your hard work and patience Shannon.

-Cynthia Junior

Trudy contacted me this year at renewal time, after giving me an unsuccessful quote last year. She worked with me to tailor the coverage and reduced my homeowner's insurance premium by 460.00. Trudy was very professional and quick to return calls and emails.

-Tom Sheppard

Excellent customer service and excellent insurance plans. I would recommend them to anyone.

-Bryan Sweeney

Thank you HIG ! Trudy did an amazing job in helping me get a quote and following thru on helping me get coverage. Looking forward to doing business again. Give them a call.

-Kimberly Dees Trevino

Trudy was warm, friendly and so very helpful! I'm so happy I found you and you have saved me SO MUCH $$$$

-Jana Cryan

Trudy is extremely efficeint. Friendly as well.

-Vickie Rickman

Marisa was a pleasure to work with! Super kind and helpful and really dedicated to finding the most dependable and affordable coverage for my needs! Would definitely recommend her to family and friends! Thank Marisa!

-Jessica Taft

GREAT CUSTOMER SERVICE AND THE REP WAS VERY PATIENT AND ANSWERED ALL OF MY MANY MANY QUESTIONS

-LEAFA GRAHAM

Marissa was awesome! She made switching companies effortless on my part and I highly recommend them.

-Rebecca Harper

Trudy was great helping me select a new plan. Very patient with my numerous questions. Enjoyable to work with. Will definitely recommend her to my friends.

-Laura Stroh

Ruby was incredibly helpful with an issue with my policy. She followed up conscientiously until every last detail was taken care of, and she was a pleasure to work with. She is a great asset to your office!!

-Karen Rabin

Shannon was a great help getting in getting me affordable auto insurance. Henrich Insurance Group has been my go to for Homeowners and Auto Insurance for about 7 years now. They have been a great help in finding affordable insurance.

-Constance Bragg

Very well handled. Quickly and thoroughly done. Assisted by Ruby

-David Tupes

Ruby assisted me today and did great - very helpful, friendly and professional.

-David Chapek

Y'all did real good. My gripe is the email system. Likely as much if NOT more on my end than you folks... Assisted by Ruby Truong

-James McGurn

Very patient and easy to work with. When I figured out what I wanted to do she was fast and efficient. Assisted by: Janette Cisneros

-Kenneth Allen

My experience in obtaining insurance through HIG and working with Trudy in particular was excellent. She was very professional and very helpful.

-Richard Davis

They have the best rates in town and the best service! Agent: Marisa Voight

-Jeremy Stringer

After not having a wreck in over 13 years, I had one in November... I thought I was never going to be able to find affordable coverage. Everywhere I looked my payments for insurance would be through the roof. Shannon was efficient and made me feel at ease during the...

-Analicia Acosta

Shannon was able to provide us excellent service, with better rates and coverage on our entire package.

-Thomas Niederberger

The business transaction (purchase of flood insurance) was handled in the most efficient manner possible by Trudy.

-Charles Leech

Fast immediate service. My request to have an agent shop for a better deal on insurance was addressed quickly. With in 2 days Marisa provided me with additional offers. Marisa found me significant savings and was very quick to respond to each of my follow up questions. Great Customer service!...

-Rene Ray

Great, fast, and professional.

-Liz Sanchez

I can't say enough nice things about Marisa. She had helped me a few months ago with securing homeowners insurance for my mother in law. I told her then that I would be contacting her about insurance for myself. When I talked with her, I felt like I was talking...

-Ora Thompson

Janette helped me make changes to our insurance coverage by providing useful information in clear language. She listened to what I needed and followed up promptly until my needs were met. Highly recommended!

-Karherine Parker

Marisa is a pleasure to deal with and a great asset to HIG -- she is very professional, knowledgeable and prompt responding to inquiries. She listened to me and understood my needs and got things completed quickly. THANK YOU

-Diane Parker

I cannot say enough wonderful things about Trudy! She took care of both home and auto coverage for me and found good rates. She answered a million questions and took all the fear and frustration out of obtaining insurance coverage! I am so very glad this agency was recommended to...

-De’Anne Hite

Shannon is an excellent insurance agent and helped us through the process of answering many many questions as well as finding the lowest possible rates for the insurance products that we wanted. I say all of this in the context of having solicited bids and information from at least five...

-Alden Bushnell

Trudy did an excellent job with our new auto insurance policy. She was able to provide me with flood, homeowners, and auto insurance with the same coverages as my previous home and auto coverages at similar previous years rates from agencies with the same rating.

-Jim Little

Very good and competent overall performance. ~Client was Assisted by Kayla

-Burkhard Sommer

I was very happy with Kayla's service.

-Ching-Yen Chang

Trudy has exceeded my expectations with great customer service. I could not ask for a better representative. Thank you Trudy for all you do.

-Justin Behrens

Thank you so much for a stress free switch of insurance companies. Shannon was extremely helpful and non-pressuring when I asked for new quotes on both home and auto insurance. She was able to beat my old rates by quite a bit and I thank her so much.

-Martha Alvarez

I am so grateful that our realtor introduced us to Trudy. This has been the most positive insurance experience I have had.  She was helpful and amazing throughout the process. And Would answer my calls and questions no matter the time of day or night! She walked me through every...

-Samantha Clark

I have been with the same car insurance company for 9 years. I had a claim recently & it was a hassle so I decided to shop it around. I have been overpaying for years! Trudy was wonderful in explaining the benefits! She even handled the cancellation process. I loved...

-Norma Merka

Trudy was excellent in shopping around and optimizing our insurance coverage. She was very professional, patient, and extremely knowledgeable. I am very appreciative of her efforts. She is to be commended. Joseph Allen

-Joseph Allen

Janette has been my agent for years, and will follow wherever she goes! She truly knows her stuff and provides guidance that best fits your needs and requirements. She's approachable and responds within minutes.

-Reyna Sandoval

Insurance has become very confusing on a lot of the coverage. I want to thank Shannon for helping me to understand all and making the process easy. Her knowledge is very much appreciated along with her great attitude. Would definitely recommend this office!

-Teresa Hasty

Outstanding and Marisa in particular was fantastic.

-Bruce Causey

Henrich has always been able to find me the best price and coverage for my needs. Marisa is very professional and prompt with her replies and has answered all of my questions to my satisfaction. I have and will continue to suggest Henrich to my friends and family.

-Joe Nixon

Janette helped me with securing car insurance on my new car. We shopped rates and I was amazed out helpful she was. The experience was pleasant and painless. I recommend HIG-Henrich Ins Group and rate Janette as a valuable employee. She was in tune with the services and helpful in...

-Betty Workman

Trudy, thank you for all of your your help. You are so very efficient, professional  and have such a wonderful personality.  I thoroughly enjoyed having you as my agent .  You made every thing so smooth and easy for me. I am totally satisfied with all of my outcome.  I...

-Eileen Fanfair

I've been a customer for years, but I felt so strongly about the quality of customer service which I received that I felt it necessary to comment. In short, it was everything one could expect: professional, friendly, prompt, stayed in contact through phone and e-mail, and perhaps most importantly for...

-Hernan Escobar

Shannon get's it done. She digs for lowest premium and best value.

-Denis Cowley

HIG has been a great insurance company to work with with great rates! Shannon is very knowledgeable and helpful as an agent. I highly recommend doing business with her!!!

-Alexis Henderson

Quick response and excellent job by Marisa Voight.

-Shian Hwu

Shannon did a great job finding me the right homeowner insurance. I am impressed how friendly, prompt and competent she is. I will keep her contact among my favorites!

-Michele Cencini

  A colleague of mine recommended HIG and I contacted Trudy after I saw the significantly increased renewal proposal from our insurance of 19 years.  In only a few days Trudy did all the research work and setup new home, car and umbrella insurance for my family and me. This...

-Ge Vo

It was excellent service.

-Minerva Mendoza

I'm highly impressed with Trudy and the HIG staff. They exemplify true customer service and I highly recommend their services.

-Gregory Williams

Shannon, and Marisa, did an excellent job getting me insurance for my condo. They were very knowledgeable and helpful finding me the right policy with a good price. I could not be more satisfied with the way everything was handled.

-Gerda McCormick

Shannon did a great job with my home and auto policy. Very pleased.

-Jessica Orsak

Shannon Boll has saved us so much money in the past few months on our car and homeowners insurance. I'm paying less than half the amount I was. She is always available and willing to help. I'm glad my brother-in-law recommended her.

-Kelly Aguilar

Marisa was great!  Each time I had a question or concern, she was right on top of it.

-Kelly McNamara

Excellent service provided by Marisa.

-Raj Wadhwa

The agent that assisted me was Trudy Maes the service that she provided to me as a new customer was outstanding I had quite a bit of questions she answered everyone of them and stayed on top of followup information just to make sure that I knew what would be...

-Arlesia Norwood

Trudy's performance was A+, Very good at her job. Thanks you very much.

-Eddie McQueen

Marisa was very knowledgeable and helpful.

-Willie Manning

Friendly, helpful and kind.

-Andre Carraway

This is the best service ever. Shannon Boll is excellent. She is very knowledgeable and very helpful. Thanks!

-Sylvia Hinojosa

Just great customer service from everyone involved.  Marisa was really helpful and prompt.  This is a great agency to do business with.

-Tim Bergeron

The service was excellent.

-John Klotz

Prompt and attentive to detail.

-N Edward Drivers Jr.

Janette contacted me about a rate increase and did a great job of lowering my rates on both house and car.

-Janet Deniz

Shannon Boll has been responsive and thorough in her assistance in providing me with homeowner's insurance.

-Natasha Pappas

Excellent service and you saved me a ton of money!!! Agent-Trudy Maes

-Maria Behrens

Excellent at reviewing options available as events fall out of relevant history and/ or renewal. Agent- Trudy Maes

-Kenneth Allsford

Ms. Shannon Boll was very helpful and kind, I could not have ask for a better agent.

-Lupe Torres

We always get great service. Very professional and very quick.

-Jennifer Thayer

Actually Shannon and Tabatha both helped me and they were very helpful and prompt with answers to my questions!!! I was very satisfied with each of them!!! Also very friendly!!! Thank you for helping to make the transition easy for me!!!

-Mary Peppers

Shannon Boll from HIG in Houston, Texas was the best agent I have ever dealt. Very professional and comfortable to deal with.

-Alexander Dyptan

Service was fantastic...Hope the future holds the same!

-Mike Henry

Tabatha has been informative, efficient, attentive, friendly and an excellent agent. She is my go-to agent when it came to my car insurance and now renter's insurance. Great agent and great organization. Keep up the outstanding work.

-Stuart McKinzie

Excellent customer service! Tabatha went above and beyond to help us with our insurance needs with extremely short notice. We will be reviewing three more properties insurance that we hopefully will transfer to your company. Thank you very much. David and Joanie Garcia

-David Garcia

Actually everyone helped and I was pleased all were able to get me covered when other agents at other companies were telling me Bankers wouldn't accept me. Good job. Bob Evans

-Robert Evans

Brooke was always there when I needed her and two steps ahead of the game. Made switching a breeze and provided the best customer service.

-Anthony Jacobo

Brooke was very nice and knowledgable. Her rapid reply and quote pleased me. She was quick with the responses and information. I would send her more customers and business.

-Linda Chaddock

Working with Ms.Brooke was easy and a pleasure!

-Andre Caraway

Brooke Brown was very professional, attentive and acted expeditiously when providing insurance information. She took the time to explain the two options and made the process an easy selection.

-Greg Williams

Brooke, Thank you for your time and patience in working with me on this policy change.  You have been extremely helpful and efficient. You made a difference for my family.

-Julie Jones

Tabatha was also involved. Overall, service was excellent, both agents were very help and provided the best information.

-Marta Alvarado

It is a pleasure every time doing business with Brooke. Great rate and satisfaction guaranteed! :)

-Billy Grizzle, Jr.

Outstanding- Brooke and Trudy are excellent!!!!

-Blake Barsalou

Everything was handled quickly and efficiently!

-David Moore

Brooke Brown ~ Great!

-Stephen Scott

Tabatha was great.She returned my calls and was always very polite.

-James Wheeler

Tabatha did a great job of finding me new insurance when the premium increased dramatically with my previous carrier. She helped me get everything taken care of - very responsive and everything on time. It was a great job and very much appreciated!

-Michael Chandler

Process was completely painless and has gone as smooth as possible.

-Lonnie Diedering

Exceptional. Trudy went above and beyond taking care of my business needs. I will be sending more policies to the agency because of the great service!

-Ayala Contractors, Inc.

Exceeded expectations and saved me over $1,000.00 per year. Thank you so much!

-Marlene Billeri

Tabatha was courteous, knowledgeable and efficient. She did an excellent job and answered any question I had quickly and accurately. Great!

-Charles Sharpless

Brook was very nice & patient.

-Billie Tatum

Tabatha was very polite and courteous. Efficient.

-Sarah Penny

I have been a customer for a year, and I am satisfied with the customer service I receive from HIG. The rates HIG found for me are affordable rates, very satisfied.

-Paulette Clark

I received great service with a very friendly attitude.

-Lisa P.

Very Satisfied, politeness, good manners, and level of proficiency received a 5 star rating.

-Holly J.

I have tried a lot of different insurance companies and I was told we are only writing policies for houses 10 years of newer. So I saw how good HIG insurance group treated my neighbor when her house substain damages from Ike storm. they treated her very well. I called...

-Mary B.

My request was handled expeditiously and follow up questions addressed completely.

-Rosalio Saenz

The customer service was great and the response time was very fast. Overall I am very satisfied with the whole insurance group. My agent Tabatha was very polite and she answered every question I had.

-Stacey Perales

Politeness, Good Manners, Level of Proficiency, Overall Satisfaction was Outstanding

-Rick A.

We needed insurance very quickly and our company did not fit a "standard" package so there were many communications back and forth by phone and by email. Trudy Maes was very helpful and very patient. We are happy with the end result.

-Stephen’s Home Repair

They are hardworking dedicated employees and deserve a raise!

-Willie

Great to work with, very helpful and competent.

-Anthony Aluknavich

I was late in getting coverage for my latest investment home and your team came in and did a great job.

-Sheldon Starr

I have been with Henrich for about 4 years now and very happy with the service that I get each time I change my plan or underwriter. I saved over $350 this year on homeowners insurance just by calling Henrich once. They did all the work for me. I will...

-Tiffany Nolan

Great service and efficiency! This is why I have all my insurance with you! Politeness, good manners, and level of proficiency received a 5 star rating.

-Anna W.

HIG, I recently signed an insurance policy through your agency and just wanted to say thank you. Your speed and professionalism was very helpful to my hetic schedule. I hope that we may be in business for some time.

-Ian S.